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©2020 BY RINA LEE JEWELLERY

Frequently Asked Questions

Do you offer promo codes?

There are several ways to find out when there's a promotion. One is to subscribe to our mailing list! You will be updated of new launches, promotions and much more. New subscribers will also get 5% off their first purchase. Another sure way of being in the know, is to follow us on Instagram and Facebook

What are you return policies?

It's important to us that you love what you've gotten. We accept returns for exchanges as long as you return them in their original unworn condition and packaging within 7 days.  Please contact hello@rinaleejewellery.com immediately to address your request of exchange. Custom pieces and shipping are not eligible for exchange or return. In the event of a valid exchange, the customer is responsible for all shipping costs involved for returning the item. 

Which payment methods do you accept?

We accept all major debit and credit cards (Visa, Mastercard, American Express) from customers in every country in 135+ currencies.

Where and what are your jewellery made from?

Our jewellery are handcrafted in sterling 925 silver pieces, and semi-precious stones. While our fine jewellery collections are made from 18K gold or white gold.  They are perfect for sensitive skin individuals and with proper care, will last you a life time. Our collections are designed by Rina L. and handcrafted in Singapore by skilled artisans.

 

Do you sell wholesale?

Yes, we do! If you are a retailer and wish to carry our products, kindly drop us an email hello@rinaleejewellery.com and we'll be right with you.